Question 1

What does Vellum Kite Social do, and who do you work with?

Accepted Answer

Vellum Kite Social provides U.S.-focused social media management for small and midsize businesses. We shape strategy and a content calendar around your business, audience, and voice; refine AI-assisted branded graphics, promotional designs, short-form video, captions, and hashtags with your input; schedule and publish approved posts; and send monthly performance reports. Examples of the businesses we work with include restaurants, salons and barbershops, gyms and studios, real estate, clothing brands, and local services.

Question 2

What are the monthly plan prices?

Accepted Answer

Basic is $299 per month, Growth is $499 per month, and Premium is $899 per month. Choosing a plan starts an inquiry. Vellum Kite Social discusses fit and scope with you before work begins.

Question 3

What does the account-free onboarding ask for?

Accepted Answer

The four steps are: 1) Your business: your name, email, and goals are required; business name and website are optional. 2) Brand voice: describe your desired tone, words to use or avoid, and what should come through. 3) Social channels: select at least one; “Not active on social yet” must be selected alone. Profile links or handles are optional. 4) Brand assets: optionally share a logo, brand guide, product or location photos, or examples.

Question 4

What brand assets can I upload?

Accepted Answer

You can upload up to 8 files: JPEG, PNG, GIF, or WebP files up to 20 MB each, or PDFs up to 50 MB each. Uploaded assets use public links, so share only files you are comfortable making accessible by link.

Question 5

Do I need an account, and what happens when I submit?

Accepted Answer

No account is needed. You can review and change your answers before submitting. Your submission is saved to your client record; if the confirmation email cannot be delivered, your saved onboarding remains with the team.

Question 6

Is there a client portal, or are posts published automatically?

Accepted Answer

No client portal is available. Vellum Kite Social schedules and publishes posts only after you approve them; publishing is not automatic.

Question 7

Does choosing a social channel in onboarding mean it is supported?

Accepted Answer

The channel choices in onboarding tell us which channels you currently use. They are information for your inquiry, not a guarantee that every listed channel is a supported service.

Question 8

Are specific social media results promised?

Accepted Answer

Results vary. No follower, engagement, or sales outcome is promised.

Clear answers, before you begin.

Interested in a plan?